Technical Consultant
Job Description
Technical Consultant
A Technical Consultant is responsible for understanding business requirements, designing technical solutions, implementing technology, and providing expert guidance to ensure successful project delivery. They act as a bridge between business stakeholders and technical teams.
Job Title
About the Role
We are seeking a knowledgeable and customer-focused Technical Consultant to analyze business requirements, design and implement technical solutions, and provide ongoing support to clients. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and the ability to communicate complex technical concepts to both technical and non-technical audiences.
What Youll Do
Gather, analyze, and document business and technical requirements. Design, configure, and implement technology solutions based on client needs. Collaborate with business stakeholders, developers, architects, and project managers to deliver successful projects. Provide technical expertise during solution design, implementation, testing, and deployment. Troubleshoot technical issues and provide timely resolution. Conduct system integration, data migration, and performance optimization activities. Prepare technical documentation, user guides, and solution architecture documents. Deliver technical presentations, product demonstrations, and user training. Ensure solutions comply with security, quality, and organizational standards. Stay updated with emerging technologies and recommend improvements. Support pre-sales activities by providing technical input for proposals, solution designs, and client discussions. Assist in post-implementation support and continuous improvement initiatives. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 3–8+ years of experience in technical consulting, software implementation, or solution engineering. Strong understanding of software development lifecycle (SDLC) and system architecture. Experience with cloud platforms (AWS, Azure, or Google Cloud) is preferred. Knowledge of databases (SQL/NoSQL) and API integrations. Familiarity with programming or scripting languages such as Java, Python, C#, JavaScript, or PowerShell. Experience with enterprise applications, ERP, CRM, or SaaS platforms is an advantage. Strong analytical and troubleshooting skills. Excellent verbal and written communication skills. Ability to manage multiple projects and work in a client-facing environment. Preferred Skills Solution architecture and system design Cloud computing and infrastructure API integration and web services Database management Project management methodologies (Agile/Scrum) Technical documentation Client relationship management Risk assessment and mitigation Presentation and training skills Key Competencies Problem-solving Critical thinking Customer orientation Communication and interpersonal skills Team collaboration Time management Adaptability Attention to detail Performance Metrics Successful project delivery within scope and timeline Client satisfaction scores Solution quality and reliability Issue resolution time Documentation quality Technical innovation and process improvements
Technical Skills
Soft Skills
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 3–8+ years of experience in technical consulting, software implementation, or solution engineering
- Strong understanding of software development lifecycle (SDLC) and system architecture
- Knowledge of databases (SQL/NoSQL) and API integrations
- Familiarity with programming or scripting languages such as Java, Python, C#, JavaScript, or PowerShell
- Strong analytical and troubleshooting skills
- Excellent verbal and written communication skills
- Ability to manage multiple projects and work in a client-facing environment
Nice to Have
- Experience with cloud platforms (AWS, Azure, or Google Cloud)
- Experience with enterprise applications, ERP, CRM, or SaaS platforms
- Solution architecture and system design
- Cloud computing and infrastructure
- API integration and web services
- Database management
- Project management methodologies (Agile/Scrum)
- Technical documentation
- Client relationship management
- Risk assessment and mitigation
- Presentation and training skills
Education
Experience
Key Performance Indicators
- Successful project delivery within scope and timeline
- Client satisfaction scores
- Solution quality and reliability
- Issue resolution time
- Documentation quality
Benefits
Interview Process
- Step 1 (30)
About ClaimsLens Digital Solutions
ClaimsLens helps hospitals reduce insurance claim rejections and improve cashflow by validating eligibility, pre-authorizations, and claims before they are submitted to insurers or TPAs.
Hospitals today deal with fragmented portals, unclear coverage rules, and avoidable claim rework. Claimslens works alongside existing hospital systems and insurer workflows to identify issues early, improve claim quality, and provide clear guidance to billing teams, without replacing current tools.
Our platform focuses on practical outcomes: fewer rejections, faster settlements, and better financial visibility for hospitals.
What We Do
Validate insurance eligibility and coverage before admission or treatment
Check claims for completeness and insurer-specific rules prior to submission
Highlight likely rejection risks and missing documentation early
Provide clear, actionable guidance to insurance desks
Integrate with existing hospital systems, TPAs, and national claim rails
Who We Serve
Small and mid-sized hospitals
Hospital CFOs, COOs, and finance teams
Insurance desks and billing operations
Healthcare administrators managing insurance receivables
Why It Matters
Insurance claim delays and rejections directly affect hospital cashflow and patient experience. Claimslens helps hospitals reduce avoidable losses, plan receivables better, and spend less time firefighting post-submission issues.
Our Approach
Hospital-first and workflow-friendly
Focused on prevention, not replacement
Transparent, explainable validations
Security- and compliance-conscious by design
Ecosystem Alignment
Claimslens is built to work alongside India’s evolving healthcare insurance ecosystem, including hospital systems, TPAs, insurers, and national digital health infrastructure initiatives.